Frequently Asked Questions
When will my order ship?
Our goal is to process and deliver your order as quickly as possible! Orders placed before 12pm ET are generally shipped the same day. However, please allow up to 24 business hours to receive your shipping confirmation email. This does not include holidays or weekends.
If it's been more than 24 business hours, and you haven't received a shipping confirmation email, don't hesitate to contact out Customer Experience Team at support@scotchporter.com, and a team member will gladly assist.
We're also available via live chat, and phone at 818-239-7997.
How long do Scotch Porter products last for?
Scotch Porter products last up to one year after opening. Should you have questions about usage, please feel free to contact our Customer Experience Team at support@scotchporter.com.