Our goal is to process and deliver your order as quickly as possible! Orders placed before 12pm ET are generally shipped the same day. However, please allow up to 24 business hours to receive your shipping confirmation email. This does not include holidays or weekends.
If it's been more than 24 business hours, and you haven't received a shipping confirmation email, don't hesitate to contact out Customer Experience Team at support@scotchporter.com, and a team member will gladly assist.
We're also available via live chat, and phone at 818-239-7997.